|
Q:
|
Why is my
payment not showing on my current bill?
|
|
A:
|
Payments received after the 20th of the month will not appear
on the following month's statement.
|
|
Q:
|
Where are
you located?
|
|
A:
|
216 West Walworth Street in Elkhorn,
Wisconsin.
|
|
Q:
|
What is
your mailing address?
|
|
A:
|
State Long Distance Telephone Company
PO Box 230
Elkhorn WI 53121-0230
|
|
Q:
|
What are
your office hours?
|
|
A:
|
Monday - Friday (8:00 a.m.- 5:00
p.m.)
|
|
Q:
|
What
number do I call for billing questions?
|
|
A:
|
(262) 723-5300 for Residential and
Business Customers
|
|
Q:
|
What is
the number to call to check my long distance
carrier?
|
|
A:
|
1-700-555-4141
|
|
Q:
|
When I
apply for new service how long does it take to get
hooked-up?
|
|
A:
|
Up to 5 business days.
|
|
Q:
|
I do not
have all of the pages of my bill?
|
|
A:
|
Bills are printed on both sides of the
paper.
|
|
Q:
|
Do you
have an 800#?
|
|
A:
|
Yes. 1-877-987-8283
|
|
Q:
|
What
number do I call when I have a repair
problem?
|
|
A:
|
Dial 6-1-1. If you are outside the Elkhorn/Lauderdale Lakes area, dial 262-723-2300.
|